Damage & Theft Protection with Safeware
Roughly 33% of WSU students damage their devices or accessories every year. Most of those damages are from spills, which can cost hundreds of dollars to repair.
Why risk dropping, spilling or damaging your laptop? Protect your devices with Safeware Damage and Theft Protection Plan.
Safeware covers theft and accidental and/or unforeseeable damages including:
- cracked screen
- liquid spills
- cord splits or breaks
There are no deductibles and coverage is unlimited. Safeware covers issues caused by damage, which is not covered under the manufacturer’s warranty.
Whether you get caught in the rain or trip over your laptop cord, Safeware has you covered.
FAQs About Safeware Protection
Here are some of the common questions about Safeware. If you want to learn more, please contact firstname.lastname@example.org.
How do I buy Safeware?
If you do not sign up right away, you still have 30 days to purchase coverage without inspection.
Safeware can still be purchased at any time after the initial 30 day window. However, you will have to bring your device into our authorized Service Center for an inspection first.
How much does Safeware cost?
Are my devices still covered under warranty if I don't purchase Safeware?
Yes. As part of eWarrior Digital Life & Learning Program, your devices are covered for any manufacturer warranty issues.
Safeware offers protection for damage, such as cracked screens and spills, that would not be covered by the manufacturer warranty.
Will I have to pay deductibles?
No, there are no deductibles for theft or damage.
How long does my coverage last?
Safeware purchased out of the two year rotation is prorated by semester and will be adjusted accordingly, based on the date you purchase Safeware, and the time left before you rotate to your next laptop.
Can I cancel or get a refund?
What if I swap into another device?
Your Safeware coverage will transfer to your new device.
What if I leave Winona State University?
What if I have dropped, spilled liquid on, or accidentally damaged my laptop?
Is cord damage covered by Safeware?
Yes, if you accidentally rip, spill on or otherwise damage your laptop's charger cord you can bring the damaged charger to Tech support and receive a new one for free.
Is charger theft covered?
Yes, if your laptop's charger is stolen you can get a replacement for free, but you must file a police or Security report and bring a copy to tech support.
Please note: only charger theft is covered, not loss.